Account Handover

If you wish to transfer ownership of your account to someone else for reasons such as leaving a company, etc., we've made the process seamless for you.

Step 1

Change the email on https://app.stillio.com/settings/profile and pass on your password to the new account holder. You could also change the "Name" field to the name of the new account holder.

Step 2

The new account holder can log in with the new mail address and existing password, and set a new password at https://app.stillio.com/settings/security.

Step 3

If the payment details need to be updated (new card perhaps), you can do so at https://app.stillio.com/settings/subscription. 

Integrated Apps

If you have a Dropbox/Google Drive account linked and that account is a personal one, it may be needed to change that to the new holder as well. Clicking the Re-authorize button on https://app.stillio.com/settings/apps will take care of that. Handing over the older screenshots from your Dropbox is beyond our reach, but you can use the copy/move functionality from Dropbox itself for that.

Onboarding

If the new account holder would like some onboarding assistance, they can always reach out to our support team by email or book a free zoom call 🧑💻 with us.